Support

Contact Us

Have a question about an order, need product support, or want to explore a partnership? The Vintap team is here to help.

Order and Shipping Help

For faster support, please include your order number and a short description of the issue.

If you have tracking details, include them as well.

Collaborations and Partnerships

Interested in wholesale, events, gifting, or content partnerships? Send us a note with your business name, location, and what you have in mind.

We review partnership enquiries weekly.

Customer Support Hours

Monday to Friday
9:00 AM – 5:00 PM (AEST)

Messages received outside hours are answered next business day.

If you are contacting us about a product issue, including a photo can help us resolve it faster.